Monday, September 10, 2012

Effective leadership through emotional intelligence


Make no mistake! Leadership styles directly impact employee engagement, culture and business productivity. How long an employee stays and how productive they are depends on the relationship they have with their leader.

There is an ongoing challenge for managers to continuously improve productivity and staff retention. This can be achieved by improving the commitment of their workforce through emotional intelligence. If emotionally involving workers, are far more productive.

Emotional Intelligence is about their ability to perceive, understand, think and manage their feelings, emotions, moods and behaviors as well as those of others. And 'the ability to help people cope with the frustrations, control emotions and get along with others.

Our moods, feelings and emotions affect us every day at work - as a result of good or bad. Not only impact each employment relationship and interaction, they influence key areas such as job satisfaction, commitment and morale of the team.

Numerous studies have found people with high emotional intelligence are happier, healthier and more successful in their business, work and personal relationships.

Begin to develop your emotional intelligence TODAY!

Based on Daniel Goleman decade of research and model of emotional intelligence, the four (4) major components of emotional intelligence leadership are: -

or Self Awareness
or self-
Drive or motivation
or social awareness

1. Self-awareness

Emotional awareness: (Acknowledging your emotions and their effects).
- Know which emotions you are feeling and why;
- Understanding the links between your feelings and what they think, do and say
- Recognize how your emotions affect performance, and others;
- Having a knowledge guide your values ​​and goals.

Accurate self-assessment: (Know your strengths and limitations)
- Be aware of your strengths and weaknesses;
- To reflect and learn from experience;
- Be open to candid feedback, new perspectives, continuous learning and self-development.
- Show a sense of humor and perspective about themselves.

Self-confidence: (security on self-esteem and capacity).
- Presented with ease, have "presence";
- Express your opinions that are unpopular and go out on a limb for what is right;
- Be decisive, able to make sound decisions despite uncertainties and pressures.

2. Self-regulation

Self-control: (managing emotions and destructive impulses).
- Manage your impulsive feelings and painful emotions well;
- Stay composed, positive, and unflappable even in trying moments;
- Think clearly and stay focused under pressure.

Reliability: (Maintaining standards of honesty and integrity).
- To act ethically and are above reproach;
- Build trust through their reliability and authenticity;
- Admit your mistakes and deal with unethical actions in others;
- Take tough, principled stands even if they are unpopular.

Conscientiousness: (Taking responsibility for personal performance).
- Implement commitments and keep promises;
- Be organized and attentive in your work.

Adaptability (flexibility in the management of change).
- By seamlessly handle multiple demands, priorities, the changing and evolving rapidly;
- Adapt your responses and tactics to suit the circumstances;
- Be flexible in order to see events.

Innovation: (Feel comfortable with and open to new ideas and new information).
- Look for new ideas from a wide variety of sources;
- Entertain new solutions to problems;
- Generate new ideas;
- Take fresh perspectives and risks in their thinking.

3. Self-Motivation

Achievement drive: (Trying to improve or meet a specified standard of excellence).
- Be results oriented, with a high drive to meet your goals and standards;
- Set challenging goals and take calculated risks;
- Pursue information to reduce uncertainty and find ways to do better;
- Learn how to improve performance.

Commitment: (alignment with the objectives of the group or organization).
- Readily make personal or group sacrifices to meet a goal larger organization;
- Find a sense of purpose in the larger mission;
- Use the core values ​​of the group, in making decisions and clarifying choices;
- Actively seeking opportunities to fulfill the mission of the group.

Initiative: (readiness to act on opportunities)
- Be ready to seize the opportunity;
- Pursue goals beyond what is required or expected of you;
- Cut the red tape and bend the rules when necessary to get the job done;
- Mobilize others through unusual, enterprising efforts.

Optimism: (persistence in pursuing goals despite obstacles and setbacks).
- They persist in pursuing goals despite obstacles and setbacks;
- Operate from hope of success rather than fear of failure;
- See setbacks as due to manageable circumstances rather than a personal flaw.

4. Social Awareness

Empathy:
(Understand others' feelings and perspective, and taking an active interest in their concerns)
- Be alert to emotional signals and listen well;
- Show sensitivity and understand the perspectives of others;
- Help out based on understanding the needs and feelings of others.

Other developing:
(Sensing what others need to develop and strengthen their capacity).
- Recognize and reward people's strengths, accomplishments, and development;
- Provide timely and useful feedback and identify people's needs for development;
- Assignment of Mentor, coach and offer that challenge and grow the skills of a person.

Leveraging diversity: (Cultivating opportunities through different people).
- Respect and relate well to people from diverse backgrounds;
- Understand diverse worldviews and are sensitive to group differences;
- See diversity as opportunity, creating an environment where different people can thrive;
- Challenge prejudice and intolerance.

Political consciousness: (Reading a group's emotional currents and power relationships).
- Read the exact key power relationships;
- Understand the forces that shape views and actions of the components;
- Accurately read situations and organizational and external realities.

5. Social Skills

Influence: (Wielding effective tactics for persuasion).
- Fine-tune presentations appeal to the listener;
- Use strategies like indirect influence to build consensus and support;
- Organize events dramatic to make a point effectively.

Communication (sending clear and convincing)
- She is effective in give and take, registering emotional cues leeway for their message;
- Dealing with difficult issues simply;
- Listen well, seek mutual understanding, and welcome sharing of information fully;
- Encourage open communication and stay receptive to bad news as good.

Leadership: (inspire and guide groups and individuals)
- Develop and arouse enthusiasm for a shared vision and mission;
- Step forward to lead, if necessary, irrespective of the position;
- Orient the performance of others while holding their own;
- Lead by example.

Change catalyst: (Initiating or managing change).
- Recognize the need for change and remove barriers;
- Challenging the status quo to recognize the need for change;
- Champion the change and enlist others to pursue it. Model the change expected of others.

Conflict management: (negotiation and dispute resolution).
- Dealing with difficult people and tense situations with diplomacy and tact;
- Potential conflict Spot, to expose the differences, and help de-escalation;
- Encourage discussion and debate and to create win-win

Building bonds: (Nurturing instrumental relationships).
- Cultivate and maintain extensive informal networks;
- Look for relationships that are mutually beneficial;
- Build rapport and keep others in the cycle;
- Create and maintain personal friendships among work colleagues.

Collaboration and cooperation: (Working with others toward shared goals).
- Balance a focus on task with attention to relationships;
- Collaborate, share plans, information and resources;
- To promote a cordial and collaborative;
- Identify and nurture opportunities for collaboration.

Capacity of the team: (creating group synergy in pursuing collective goals)
- Quality of team model like respect, helpfulness, and cooperation;
- Encourage all members in active participation and enthusiastic;
- Building the team identity and commitment;
- Share credit.

Increasing emotional awareness requires commitment and practice. Leading with emotion has a ripple effect across an entire organization, for the benefit of all through cooperation, a greater focus on business objectives, higher performance and increased bottom line results .......

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